Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Elaine

Tiffany Elaine

November 12, 2025

5  out of  5
rating by Tiffany Elaine
"Experience included okay quite confusing issue with PennDOT. Omar handled this issue very efficiently and resolved the issue Within 2 days. It only took 2 days because he was waiting for more information on my part. All in all he did really well and the service was great. (This was oct.) Today 11.11 Ashley called me IMMEDIATELY and handelled my billing issues and was the most kind individual I've spoken to in years! This office is doing absolutely amazing! Thanks guys!"
We responded:
"Thank you for sharing your experience and for the 5-star review! We’re happy to hear Omar was able to quickly and efficiently resolve the PennDOT issue for you. We’ll make sure he knows how much you appreciated his help. We’re always here if you need anything else!"
Profile photo of Michael Jones

Michael Jones

November 12, 2025

5  out of  5
rating by Michael Jones
"Ashley was extremely helpful and very easy to work with. Thank you Ashley"
Profile photo of Markita Knight

Markita Knight

November 12, 2025

5  out of  5
rating by Markita Knight
"Very kind and understanding, not pushy at all. I was affected by the recent government shutdown and it only took one call to get everything sorted out."
Profile photo of Dee T

Dee T

November 11, 2025

5  out of  5
rating by Dee T
"Ashley is very helpful and addressed my concerns timely."
Profile photo of Steven Lewis

Steven Lewis

November 11, 2025

5  out of  5
rating by Steven Lewis
"Ashley and Omar sre in fact the best. They are very professional and most helpful. It was a pleasure meeting with them today."
Profile photo of david trace

david trace

November 7, 2025

5  out of  5
rating by david trace
"Ashley at John Sparks State Farm office was absolutely awesome to deal with! Fantastic service and very helpful and pleasant!"
Profile photo of Steven Blanco

Steven Blanco

November 6, 2025

5  out of  5
rating by Steven Blanco
"I called in to update my vehicle insurance information and Ashely Ward-McMullen was very helpful and quick in assisting me. I swapped out VIN numbers to be able to drive my new car home today and she gave me a courtesy call back to make sure I received my updated insurance card in my email."
Profile photo of Eric Jones

Eric Jones

November 6, 2025

5  out of  5
rating by Eric Jones
"Extremely good"
Profile photo of Damian Rexroth

Damian Rexroth

November 6, 2025

5  out of  5
rating by Damian Rexroth
"Omar was a great help with my auto insurance. He was very friendly and answered every question I had. His customer service skills were impeccable."
Profile photo of Kathy Mort

Kathy Mort

October 28, 2025

5  out of  5
rating by Kathy Mort
"Ashley was great, took care of my payment an fixed another issue Thanks so much Ashley"
Profile photo of Mary Beth Jorich

Mary Beth Jorich

October 23, 2025

5  out of  5
rating by Mary Beth Jorich
"Ashley was very accommodating, and professional. She made time for me and answered all of my questions. Very nice to speak with. She forwarded me information about using State Farm online. Loved that! Thanks Ashley !!💙🩶"
Profile photo of Johan Jimenez

Johan Jimenez

October 22, 2025

5  out of  5
rating by Johan Jimenez
"Omar es un agente de State Farm excepcional. Siempre responde de manera rápida y profesional, y realmente se nota que le importa el bienestar de sus clientes. Explica cada detalle con paciencia y claridad, lo que hace que todo el proceso sea fácil de entender. Además, su atención es personalizada; siempre busca la mejor opción según tus necesidades. Definitivamente recomiendo a Omar si buscas un agente confiable y con un servicio al cliente de primera."
Profile photo of Rose Motes

Rose Motes

October 16, 2025

5  out of  5
rating by Rose Motes
"Huge thanks to Omar, John and Ashley for their help with my insurance needs. Omar went above and beyond with my claims - I truly appreciate it!"
Profile photo of Robin Lanza

Robin Lanza

October 14, 2025

5  out of  5
rating by Robin Lanza
"I spoke to Ashley to make a payment ! She was very kind and knowledgeable ! I hope I get her every time I call ! Robin Lanza"
Profile photo of Shirley Weber

Shirley Weber

October 7, 2025

5  out of  5
rating by Shirley Weber
"I spoke with Ashley this morning concerning payments for homeowners and auto insurance. I was confused and she was extremely helpful. Answered all of my questions within minutes. Thank you so much Ashley. You are amazing. Carol"
Profile photo of Maria Salinger

Maria Salinger

October 4, 2025

5  out of  5
rating by Maria Salinger
"This team was so helpful as we navigated home owners insurance. John and his staff were easy to work with and so reassuring to our family. Omar and Ashley were both friendly and professional. Thank you to all."
Profile photo of Kathy Savastano

Kathy Savastano

October 3, 2025

5  out of  5
rating by Kathy Savastano
"Omar was so helpful. When I called in I was very annoyed, Omar took care of the problem and assured me he would follow up."
We responded:
"Thank you for your 5-star review! We’re so glad Omar was able to turn things around and take great care of you. We’ll be sure to share your kind words with him. We appreciate you choosing us and look forward to continuing to serve you!"
Profile photo of Michelle Chase

Michelle Chase

October 2, 2025

5  out of  5
rating by Michelle Chase
"Ashley is the best, she helped me in a courteous professional manner. State Farm is the best!"
We responded:
"Thank you for the wonderful 5-star review! We’re so glad Ashley was able to assist you with professionalism and care. We’ll be sure to pass along your kind words to her. We appreciate your trust in State Farm!"
Profile photo of sandra hogan

sandra hogan

October 2, 2025

5  out of  5
rating by sandra hogan
"Ashley and Omar are very helpful . Great customer service 👏"
We responded:
"Thank you for the 5-star review! We’re so glad to hear Ashley and Omar provided you with great customer service. We’re lucky to have them on our team and appreciate your kind words!"
Profile photo of Dean Lyell

Dean Lyell

September 26, 2025

5  out of  5
rating by Dean Lyell
"Ashley at John Sparks Insurance / State Farm really went above and beyond to help me with my insurance needs today. She was very polite, professional and informed. Well done Ashley!!! Dean Lyell/Lyell Builders"
We responded:
"Thank you for your thoughtful 5-star review! We’re thrilled to hear Ashley went above and beyond to take care of your insurance needs with professionalism and care. We’ll be sure to share your kind words with her — we’re lucky to have her on the team!"
Profile photo of Karen Aponte

Karen Aponte

September 23, 2025

5  out of  5
rating by Karen Aponte
"Ashley and Omar were very helpful. They communicated with me and made the process of adding our new vehicle very smooth. Highly recommend!"
We responded:
"Thank you for the 5-star review! We’re so glad Ashley and Omar made the process of adding your new vehicle smooth and stress-free. We appreciate your recommendation and your trust in our team!"
Profile photo of Sean D Bennett Sr

Sean D Bennett Sr

August 23, 2025

5  out of  5
rating by Sean D Bennett Sr
"Is the Best agent in the Harrisburg Area !!! Not only that he very customer service driven. And he gives back to the community as well"
We responded:
"Thanks Sean! That’s why we’re here! I’m glad we can help! Looking forward to insuring the family through the years to come!"
Profile photo of Beth Ward

Beth Ward

August 22, 2025

5  out of  5
rating by Beth Ward
"Ashley is a wonderful person to deal with for any issues"
We responded:
"Thank you for your kind words and 5-star review! We’re so glad to hear Ashley has been wonderful to work with. We truly value your feedback and your trust in our office."
Profile photo of Crystal Wallace

Crystal Wallace

August 22, 2025

5  out of  5
rating by Crystal Wallace
"They where real nice to me and they helped me get a cheaper quote the person who helped me her name is Ashley"
Profile photo of Jessica Gustin

Jessica Gustin

August 21, 2025

5  out of  5
rating by Jessica Gustin
"I lost my Insurance Card so I called the office and spoke with Ashley. She was very professional and had an email sent to me in seconds. I would definitely recommend State Farm to people."
We responded:
"Thank you for the 5-star review! We’re glad Ashley was able to quickly take care of your insurance card and provide the professional service you needed. We truly appreciate your recommendation and your trust in State Farm!"