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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacob Pope

Jacob Pope

October 22, 2024

1  out of  5
rating by Jacob Pope
"I tried calling 3 times over the course of a week trying to amend an existing policy, leaving a meaasge each time. A week later I went and got a new agent bc my calls were never returned"
We responded:
"Thank you for sharing your experience. I’m truly sorry we didn’t meet your expectations regarding communication—our goal is always to be responsive and attentive to every client’s needs. Your feedback helps us improve, and while I’d like the chance to provide you with the service you deserve I know your new agent will serve you well!"
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Sean Bennett Jr

June 28, 2024

5  out of  5
rating by Sean Bennett Jr
"Great Customer Service and everything is done with 100% effort!!!!"
We responded:
"Thanks Jr! Appreciate the words man! Glad to serve you and your family!"
Profile photo of Crisabel Ruiz

Crisabel Ruiz

May 10, 2024

5  out of  5
rating by Crisabel Ruiz
"I love my insurance always there to help my family I needed help with my bill and set up with the safe driving app John went above and beyond to assist me and make sure I understand my bill also had patience with me made sure I understand my plan. Thank you state farm"
We responded:
"Thanks for the kind words Crisabel! We are always happy to help!"
Profile photo of Bao Tran

Bao Tran

May 1, 2024

5  out of  5
rating by Bao Tran
"Excellent, professional, and timely service. John went the extra mile to help navigate the complex situations that arise with insurance in this day and age. John is awesome! Great customer service!"
We responded:
"Thanks Bao! It was a pleasure working with you and making sure you had everything you needed to succeed. "
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Michael Gherke

March 7, 2024

5  out of  5
rating by Michael Gherke
"John is one of the best agents I’ve ever worked with. He asked me questions I’ve never been asked before and made sure I had the right protection for what I have. I highly recommend the John Sparks State Farm Team"
We responded:
"Thanks for the kind words!"
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Sean D Bennett Sr

January 18, 2024

5  out of  5
rating by Sean D Bennett Sr
"Is the Best agent in the Harrisburg Area !!! Not only that he very customer service driven"
We responded:
"Thanks Sean! That’s why we’re here! I’m glad we can help! Looking forward to insuring the family through the years to come!"
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Zach Pasquariello

January 7, 2024

5  out of  5
rating by Zach Pasquariello
"I had an outstanding experience with John Sparks. His commitment to integrity is unparalleled, and his expertise in insurance made the entire process smooth and reassuring. A true professional who deserves every bit of recognition. Highly recommend if you need insurance!"
We responded:
"Thanks Zach! It has been a pleasure working with you and I look forward to meeting you and your family’s needs!"
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Matt Wert

October 13, 2023

5  out of  5
rating by Matt Wert
"Super friendly staff. Whether just dropping off a payment in person or working to find the best policy options they are a pleasure to work with. Jen always goes above and beyond!"
We responded:
"Thanks Matt! It’s always a pleasure!We aim to meet your needs and make the process easy. Jen is truly the best at turning that goal into a reality!"
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Annette Fleming

October 12, 2023

5  out of  5
rating by Annette Fleming
"Jennifer Wertz is an awesome person"
We responded:
"Yeah she is! Thanks Annette!"
Profile photo of Katelyn Moatz

Katelyn Moatz

October 5, 2023

5  out of  5
rating by Katelyn Moatz
"He was very nice and helpful. Explained everything very well."
We responded:
"Thanks Katelyn! Happy to help. I hope we can continue to serve you well!"
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Brian Anderson

July 11, 2023

5  out of  5
rating by Brian Anderson
"Just spoke with John to revise my home owners insurance. He gave me everything I was looking for and also took an unprompted look in to my auto insurance and gave me more value you there."
We responded:
"Thanks for taking time out your day to go over all of this and make sure the policy was meeting your needs. Anytime you need something, give us a call!"
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Abigail Peterson

May 19, 2023

5  out of  5
rating by Abigail Peterson
"I’ve lived in several states, and John is by far the best agent I’ve encountered! Great customer service!"
We responded:
"Thanks Abigail! "
Profile photo of Robert

Robert

May 5, 2023

5  out of  5
rating by Robert
"Jen Wert and John Sparks team have been extremely helpful and very quick to get me best possible rates! Super friendly people and very easy to work with! Highly recommend them for any fast and best rate’s possible! Thank you!"
We responded:
"Thanks Robert! Jen has been such a huge asset to my team and I am glad we have been able to meet your needs. I look forward to making sure we always live up to your expectations! "
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Adam Kuhn

May 3, 2023

5  out of  5
rating by Adam Kuhn
"John and his staff are the best!"
We responded:
"Thanks for the kind words! "
Profile photo of Bre'Ana Blount

Bre'Ana Blount

April 21, 2023

5  out of  5
rating by Bre'Ana Blount
"Amazing!!! Not only do I have business insurance through John but renters insurance too. Whatever you need they have. Thank you for such an easy process."
We responded:
"Thanks for the kind words and trusting us with your insurance needs! I look forward to watching your continued success and growth with your catering business!"
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Gina Nicolas

March 23, 2023

5  out of  5
rating by Gina Nicolas
"Fast, professional, reliable 👌"
We responded:
"Thanks for the kind words Gina! We try our best!"
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mykeal Hitchcock

January 4, 2023

5  out of  5
rating by mykeal Hitchcock
"The staff there was amazing they helped me get my policy started flawlessly. I did have a issue with a payment was not their fault at all but they made sure to make it right. This is a a example of amazing customer service."
We responded:
"Thanks Mykeal! We love that we get to help people through their insurance needs, and I am glad my team was able to work with you! It has been a pleasure!"
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Raymond Cruz Perez

December 13, 2022

3  out of  5
rating by Raymond Cruz Perez
"Ignorant secretary and good service from agent until you complete the signing process."
We responded:
"Hey Raymond, I am sorry you didn't have a great experience. Jen has earned the title of Office Manager because she is excellent at meeting the needs of our customers and she has a great deal of knowledge of what State Farm offers. And I know Omar reached back out to you after we missed your call. If there is still something more that my office could be doing, please reach out and let me know! I want to make sure we do our best."
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Nicole Snyder

July 13, 2022

5  out of  5
rating by Nicole Snyder
"Switching insurances was as smooth as butter, Thanks to Joe. Appreciate your help."
We responded:
"I’m glad Joe made it easy! We appreciate the opportunity to serve your insurance needs and Welcome to John Sparks State Farm!"
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Cynthia Cox

July 9, 2021

5  out of  5
rating by Cynthia Cox
"Had a very good and productive meeting with Mr Sparks. He was very professional and pleasant. He showed me what I had and if I was happy with my current policies. I did get information on safe driving and how to get the discount with that and I did enroll. Overall the visit was very good."
We responded:
"Thanks Cindy! It was great to meet you! And I am glad we were able to get you better coverage and add a discount!"
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Nichole Dennison

June 15, 2021

5  out of  5
rating by Nichole Dennison
"John has got to be one of the friendliest people I’ve ever met. He never makes you feel rushed, he answers all of my questions, and is a pleasure to do business with. Incredibly friendly, kind, relatable, and all around great guy! His office staff have always been incredibly pleasant on the phone as well. Super grateful to have him for our insurance agent!"
We responded:
"Thanks Jade! We aim to provide unparalleled service with unmatched product! Thanks for being a loyal customer!"